Delivery & Returns

Process & Shipping time

Most of our products are made to order.  Usually, we will ship the goods within 60 working days after receiving clear payment.  The tranporting time is about 1 week to 3 weeks, depending on destination.

Delivery methods

We mainly use ePacket, EMS and DHL for international shipping. If your country is not available for both of them, you may also contact us for more information.

Returns & Refund

Due to high cost of international shipping, we do not recommend return of goods in any situation. If it has to be performed according to customer's request, please note that the customer needs to pay the charges for return.

If  there are any quality issues or damages on the goods, we can offer partial or full refund based on specific conditions.